Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

We are dedicated to the development of our employees. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals.

Meeting & Events Sales Executive

Competitive Salary, plus service charge*

We treat our people like family and our guests like royalty!

We are looking for an Meeting & Events Sales Executive

Working 40 hours per week, mainly office hours, however,
some weekend working may be required.

As an Meeting & Events Sales Executive you will maximise the sales and profitability of Meetings & Events and related bedrooms at Luton Hoo Hotel Golf & Spa through effective diary management and conversion.

This is a fantastic opportunity to develop your events sales experience within a luxury resort environment.

What we are looking for:

• Enthusiasm, confidence, and the ability to work in a team.
• The ability to manage the finances of bookings, e.g., pre-payments, cancellation fees, correct billing.
• The ability to upsell and gain maximum profitability
• Excellent customer care and communication skills to build great relationships with our customers
• Good time management and diary management skills
• Attention to detail and the ability to remain calm under pressure.
• Previous experience in a similar role is essential.
• IT skills and experience with hotel software, such as Opera, is desirable.

Why work at Luton Hoo:

We are dedicated to the development of our staff and offer a great range of benefits:
• Meals are provided by our talented kitchen team whilst on duty
• Enhanced holiday allowance after 5 years' service
• We have plenty of free parking.
• We also have amazing recognition awards for exceptional customer service.
• A share of the service charge*
• Staff accommodation – (subject to availability)
• Discounted rates in all of our hotels for you, your family, and your friends!

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*Service charge is dependent on hours worked and sales performance and is not guaranteed

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