People & Culture Partner

Job Description

Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.

The Role of People & Culture Officer

The People & Culture Officer will be the people champion at the hotel and engage in wider group projects on occasion. The People & Culture Officer will be responsible for all things people and ensuring that we create a great colleague journey from application and through the years. Crest Hotels mission is to give every guest a memorable experience and leave with a smile on their face, the People & Culture Officer will make sure we do this for our colleagues too.

The People & Culture Officer will be responsible for supporting the management team in looking after their colleagues from day 1, ensuring a warm welcome, ongoing training & development, supporting with any colleague issues and queries, holiday management, keeping all data on Access People accurate and championing our policies and procedures. Not forgetting the wonderful things, we want to do for our team the Human Resources Officer will champion colleague celebrations, ensuring we never forget to mark an anniversary or birthday and that we celebrate all successes.

On a wider group basis, the People & Culture Officer will work in collaboration with the wider People & Culture team on projects and all things People.

An eye for detail, motivated, organised, empathetic, time management, problem solver are all attributes that the successful candidate requires. This role requires the ability to take ownership, strong knowledge of employment law and practical application that can be demonstrated.

The role of People & Culture Officer will report to the Director of People & Culture with a dotted line to the General Manager, the role is ideal for someone who has strong demonstratable experience in a People role in Hospitality.

Job Overview:

The People & Culture Partner will ensure that all colleagues have a positive experience in their employee lifecycle at Avisford park Hotel. They will support with placing adverts, recruitment, administration on Access People, supporting HOD’s with time & attendance and payroll, plus the lovely things! We want to celebrate our colleagues and recognise the great work that they do, we want to remember the birthdays and special events and be there to answer questions and provide support where needed.

Experience & Qualifications

• Proven experience as a Human Resources professional in a similar role ideally in hospitality.
• CIPD Level 5 (Ideally 7).
• Up to date knowledge of employment law.
• Experience delivering training.
• Experience of HRIS systems such as Flow, Fourth, Access People, Peoplebank.
• Strong knowledge and experience of managing Employee Relations to include disciplinary and grievance.

Benefits

• £30 BB per night colleague rate
• £60 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments
• Quarterly Shining Star recognition
• Annual colleague celebrations
• Free use of gym and leisure facilities