People Coordinator

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story.

Created for season-by-season, morning-to-moonlight experiences. Al fresco Italian in the Walled Garden, vibrant, healthy twists on club classics in the Sun Pavilion, live performances and cosy cabanas in the Spanish Garden and late-night revelry in our den of decadence, the Biba Bar. Curated talks, debates, supper clubs and intimate celebrations in Esme's private villa. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

THE ROLE

We are looking for an HR generalist to be our first point of contact and a trusted professional providing proactive support to all aspects of HR with a proactive, collaborative and kind approach. You will be a personable and empathetic HR professional with a passion for people, consummate communication skills and an advocate for being an effective business partner.

Your main responsibilities will include:

Support, Coordination and Administration

• Support the People Team to provide comprehensive services to all team members
• Undertake all coordination and administrative duties to support the employee lifecycle, ensuring all activity/ tasks completed to a high standard, with data accuracy.
• Provide assistance and information to employees in line with HR policies and procedures e.g. maternity, disciplinary, sickness etc.
• Assist People team with all employee relations (ER) processes, including attending various meetings and minute taking ( to be typed up for record keeping).
• Build rapport, foster professional working relationships and become a trusted ambassador of the people team, providing excellent customer experience and positively managing expectations as required
• Deal with incoming emails to the shared HR mailboxes, telephone enquiries and re-direct/action as appropriate
• Undertake duties supporting the use and maintenance of the HRIS, running audits to ensure accurate data
• Coordinate end to end payroll processing in line with the system, statute and policies
• Support administration of compensation, rewards and recognition initiative
• Support EDI and CSR initiatives to create a positive impact, healthy and strive towards a more equitable work environment for our team
• Coordinate learning and development initiatives e.g. training programmes, bite size in house programmes
• Support communications, implementation and collation of performance reviews, probation reviews
• Research and develop new processes, practices, initiatives within People/HR to provide a seamless team member experience, enhance our offering and be the best People /HR department we can be for our team members
• Assist with ad-hoc projects as and required by the People Director in line with People team strategy

Recruitment & Retention

• Support the end to end recruitment process including scheduling advertising, screening, interviews, phone screen, coordination, shortlisting, pre-employment checks, processing contract and any other associated tasks
• Prepare all employment paperwork for sign off by the People Manager/Director and liaise with managers to ensure that all new starters also receive a team/department induction
• Organise and support People team to run the monthly Company Induction and ensure all new starters are booked into one
• Support engagement and retention initiatives e.g. team member survey, newsletters, recognition programmes
• Culture
• Work with the team and relevant departments to prepare, collate and communicate monthly team newsletter
• Work proactively with colleagues from across the business on related culture and people projects
• Embed inclusive practices into all activities to ensure fairness and opportunity for
• Supports the culture we are striving to create, maintain and evolve
• Be a role model for our values and behaviours, inspiring credibility, and trust 
• Conducts themselves with integrity, honestly, discretion and with kindness

Compliance, Data and Health & Safety

• Maintain records on all training completed by employees including all H&S courses and refreshers.
• Maintain and collate monthly information for the HR Data Dashboard ensuring all data is up to date on key areas e.g.: staff turnover, absenteeism sickness, leavers, vacancies, headcount, promotions & training
• Ensure all legal, compliance, policies and procedures are adhered to
• Ensure all data is accurate and compliant with statutory requirements to provide reporting and analysis
• Ensure GDPR guidelines are upheld at all times in relation to staff and candidate personal information.
• Comply with the Company Health and Safety Policy and guidelines
• Comply with organisation confidentiality and information security policies at all times.

The skills and experience which will help you succeed in this role

• Prior experience of supporting the employee lifecycle in a similar HR/People role in hospitality
• Knowledge of employment law impacting the employee life cycle
• Passion for championing diversity, equality, equity and inclusion
• To be organised, accurate, thorough, and able to monitor work for quality
• Confident and enthusiastic with a warm and friendly demeanour, people focused
• Calm under pressure and able to manage challenging situations
• Proactive with a solutions attitude and happy to ask for help where required
• A conscientious, methodical and meticulous approach to maintaining of databases and employee records
• Confident with google, people systems and data.

Benefits

• Salary above market rate plus tronc
• 30 days (inc BH) holiday which increase by 1 with each complete year of service + 1 extra day to celebrate YOU and another day to volunteer
• Free healthy meal during your shift
• Growth opportunities, both personally and professionally
• Breakout spaces where you can shower, securely leave your things, and relax with colleagues
• Uniform and laundry
• Zen, multi-faith space, and retreat
• Financial platform Wagestream
• Statutory pension contributions
• A safe journey home - £20 Uber Credit if you finish work between 12-5am

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.