Executive Housekeeper

Overview

One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.

We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.

Our promise to you

• 28 to 32 days holiday per year (increase with years of service)
• Complimentary stay including a food and beverage experience
• Career planning - regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted friends and family rates
• Employee assistance programme
• Reward programmes, long service awards and staff recognition incentives
• Opportunity to join apprenticeship schemes and support in the development of your career
• Private Medical Insurance
• Private Dental Cover
• Private Pension Scheme

What you will bring

• Our success is built on the strength of our independent spirit and the passion for high standards our employees bring and grow
• As part of our Housekeeping team you will strive to create memorable experiences for our guests 
• Previous experience from a 4 or 5 star hotel is preferred
• You must be comfortable communicating in English with guests and colleagues

Your responsibilities

• Efficiently manage the smooth running of the Housekeeping operation and team
• Inspect guest rooms, SRG rooms and all Housekeeping areas on a regular basis to ensure furnishings, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required and make recommendations to the Hotel Manager as appropriate.
• Conduct weekly inspections of all areas, and ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.
• Carry out room inspections together with the Hotel Manager and Chief Engineer, as and when required ensuring they are presented to the Hotel’s and LQA standards
• Monitor and implement training needs within the Housekeeping Department.
• Monitor and control inventories for operating equipment, linen and uniforms to ensure par stocks are maintained and costs are controlled.
• Review monthly P&L reports.
• Prepare Housekeeping budgets, in relation to occupancy and departmental expenses e.g. payroll, P&L, Capex, uniforms.
• Control and analyse on an ongoing basis departmental and energy costs, to ensure performance against budget particularly when sales are below expectation.