Human Resources Manager

Overview

One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter.

Designed to be more than just a place to lay your head, each suite and bedroom at One Aldwych embraces a contemporary, stylish character ready to host, cocoon and enchant. Bespoke furniture and fittings were either crafted by British manufacturers or pay homage to the sense of modern, independent Britishness that we represent.

We believe One Aldwych is the hotel for Londoners at heart, wherever they might be from. For the curious minded, you have access to the finest entertainment and cultural adventures, positioned as we are on the doorstep to galleries, museums, West End theatres and the famous Royal Opera House.

Our promise to you

• 28 to 32 days holiday per year (increase with years of service)
• Complimentary stay including a food and beverage experience
• Career planning - regular performance reviews
• £1,000 "Refer a Friend" scheme
• 50% Discount in Food and Beverage Outlets
• Cycle to work scheme or season ticket loan
• Uniform and meals on duty
• Discounted friends and family rates
• Employee assistance programme
• Reward programmes, long service awards and staff recognition incentives

Objectives

You will oversee the end-to-end recruitment and selection process for all positions, ensuring accuracy, consistency and attention to detail.

You will also support the Human Resources Director in managing the day-to-day operations of the department, with particular emphasis on the administration of HR policies and procedures, as well as employee relations and compensation and benefits. As HR Manager, you will build strong working relationships with departmental managers, providing expert support and guidance on all HR-related matters.

Your Responsibilities  

• Manage the end-to-end recruitment process, including sourcing, screening, interviewing coordination and onboarding.
• Partner with department heads to plan workforce requirements in line with budget and operational needs.
• Ensure full compliance with right-to-work legislation, visa/work permit requirements and employment law.
• Maintain accurate and up-to-date HR records and systems
• Prepare contracts, employment letters, probation documentation and manage all leaver administration.
• Support and administer employee relations processes, including disciplinaries, grievances and investigations.
• Produce HR reports and metrics (e.g. labour turnover) to support decision-making.
• Provide day-to-day HR support to the HR Director and wider management team.