Quality Assurance Officer 6am-2pm / 2pm-10pm / 10pm-6am

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

Are you passionate about food safety, quality, and making sure every product is at its absolute best? Do you have an eagle eye for detail and love keeping things running smoothly? If yes, then we want YOU to be our next Quality Assurance Officer!

As the guardian of quality, you’ll be the frontline hero ensuring every Critical Control Point (CCP) stays locked down tight — no slip-ups on your watch! You’ll:

• Audit key safety checkpoints and keep our products squeaky clean and compliant.
• Dive into our Food Safety and Quality Management System, making sure all allergen controls and hygiene rules are followed to the letter.
• Lead GMP audits and tick off our Compliance Observation Process like a pro.
• Be the detective behind complaint investigations, getting to the root cause and solving issues fast.
• Inspect products to guarantee they meet specs, laws, and top-notch quality — anything off, you’ll flag it immediately.
• Keep a sharp eye on temperatures from chillers to freezers and food products using precision probes.
• Quarantine anything that doesn’t meet the mark — safety first, always!
• Collect daily checklists and keep all documentation spotless.
• Lead your team by example, guiding QC colleagues and ensuring the technical equipment is always in tip-top shape.
• Join the taste panel and be part of deciding what makes our products delicious.
• Take on the important roles of Fire Warden and First Aider — your skills save the day!
• Jump in wherever you’re needed in our dynamic Technical Department.
• You will need to be able to work all shift patterns on a rotational basis

Who You Are:

• Detail-obsessed and passionate about quality.
• A proactive problem solver who loves following and improving processes.
• Comfortable working in a fast-paced environment where no two days are the same.
• A team player with strong communication skills and a can-do attitude.
• Eager to learn and grow within a company that values your expertise.

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...