Production Systems Support

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

The purpose of the role is to provide technical and operational support, monitor and optimise Taiko
Business systems.
As a member of the team, providing support across Taiko’s operational environments by responding
to and attempting to resolve application and hardware alerts in a timely and efficient manner;
documenting business systems and part of team to deliver the systems from project to BAU, resolving
Service Requests and other pieces of planned work, intended to improve the supported systems.

• The purpose of the role is to provide technical and operational support, monitor and optimise Taiko
• Business systems.
• As a member of the team, providing support across Taiko’s operational environments by responding
• to and attempting to resolve application and hardware alerts in a timely and efficient manner;
• documenting business systems and part of team to deliver the systems from project to BAU, resolving
• Service Requests and other pieces of planned work, intended to improve the supported systems.
• Day-to-day delivery, optimisation, and improvements of systems processed and data.
• Improving service processes and procedures
• New systems delivery.

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...