Senior Franchise Training Coach - South

Come roll with us. Think big. Move fast. Make an impact.

The Wonderfield Group, part of Zensho Holdings ($5.5bn global food leader), is on a mission to become the world’s largest food company—and help eradicate hunger and poverty along the way.

From sushi kiosks and restaurants to our fast-growing Snowfruit brand, we’re scaling fast—$2.5bn in sales, 3,700 locations globally, and big ambitions ahead.

Now, we’re looking for a Senior Franchise Training Coach to help us raise the bar across our UK network.

About You

You’re not just a trainer—you’re a people-person, coach, and doer who loves being in the action.

• Experience in food, retail or franchise training (fresh food = big win)
• Comfortable running training across multiple sites—you know how to scale standards
• A natural coach & influencer—you bring energy, confidence, and credibility
• You thrive in fast-paced, high-footfall environments
• Passionate about developing people and improving performance
• Strong understanding of food safety & compliance (Level 3 preferred)
• Happy to travel regularly and stay overnight as part of the role

Key Responsibilities 

• Lead onboarding and training for franchise partners and kiosk (PAC) teams, covering sushi operations, food safety, leadership, and customer experience
• Ensure consistent brand standards across all sites, from food quality to service and compliance
• Deliver hands-on, in-field coaching during openings, relaunches, and performance challenges
• Support and develop Franchise Training Coaches, raising capability across the training function
• Work closely with kiosk managers to improve team performance and operational delivery
• Drive excellence in food safety, hygiene, and product quality standards
• Partner with Operations, L&D, and People teams to identify skills gaps and deliver targeted training solutions
• Collaborate with cross-functional teams to ensure training aligns with menu innovation and business priorities
• Continuously review, improve, and evolve training programmes
• Track performance and provide insights to improve results across the network

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Think like an owner. Be passionate. Speak openly. Move fast, together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...