Quality Assurance Officer

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

Audit Critical Control Points (CCPs), to ensure CCPs are under control
• Check compliance to Food Safety and Quality Management System procedures (QMS) including control measures for Allergens
• Conduct Good Manufacturing Practice audits (GMP) audits / Compliance Observation Process (COP) checklist
• Complaint investigation
• Check products against factory product specifications to ensure compliance with specifications, legality, and consistency in quality and report any out of specification.
• Check staff compliance to company hygiene rules reporting any issues to the QA Manager.
• Monitoring temperature of chillers and freezers through daily manual checks using a calibrated probe. Conduct various temperature checks on food products.
• Quarantine any non-conforming product or equipment that may affect the final product quality or safety and report to QA Manager immediately.
• Collect check sheets daily from factory areas.
• Report any non-conformances as they arise to QA Manager Ensure non-conformance are sent each day by email.
• Action any requests raised by QA Manager or Quality Manager (includes sample collection, temperature checks).
• Keep documented records of all checks and recorded information required by the QMS or as instructed by QA Manager
• To lead by good example complying with all procedures.
• To become Fire warden and First Aider when required.
• To make sure QCs are doing their routine jobs correctly and guide them if required.
• Ensure all Technical equipment is in working condition all the time.
• Calibration and verification of equipment as advised by the QA Manager
• Conduct and be part of the taste panel
• Report the daily wastage record
• Be flexible to assist with other jobs within Technical Department as required

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Group Personal Pension
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...