Logistic Controller

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

About Taiko Foods
Taiko Foods is the UK's leading manufacturer of sushi and Japanese-inspired foods, supplying premium products to major retailers and foodservice partners. With a strong reputation for quality, innovation, and authenticity, we are committed to delivering excellence across our operations — from sourcing ingredients globally to getting fresh products efficiently to our customers.
Role Overview
The Logistics Controller will take ownership of all import and export processes, ensuring the smooth and compliant movement of goods across international borders. This role will also play a key part in driving continuous improvement within the logistics and warehouse functions — optimising efficiency, reducing costs, and improving performance through data-driven KPI management and operational excellence.

Skills & Experience
Proven experience in logistics, import/export, or supply chain management — ideally within the FMCG or food manufacturing sector.
Strong knowledge of international trade regulations, Incoterms, and customs clearance processes.
Experience managing third-party logistics providers and freight forwarders.
Proficiency in ERP/WMS systems and Excel-based data analysis.
Excellent problem-solving, organisational, and negotiation skills.
Strong leadership and communication skills with the ability to influence at all levels.
Continuous improvement mindset — experience with Lean, Six Sigma, or similar methodologies is advantageous

About Taiko Foods
Taiko Foods is the UK's leading manufacturer of sushi and Japanese-inspired foods, supplying premium products to major retailers and foodservice partners. With a strong reputation for quality, innovation, and authenticity, we are committed to delivering excellence across our operations — from sourcing ingredients globally to getting fresh products efficiently to our customers.
Role Overview
The Logistics Controller will take ownership of all import and export processes, ensuring the smooth and compliant movement of goods across international borders. This role will also play a key part in driving continuous improvement within the logistics and warehouse functions — optimising efficiency, reducing costs, and improving performance through data-driven KPI management and operational excellence.
Key Responsibilities
Imports & Exports
Manage all import and export operations, including documentation, customs compliance, freight forwarding, and liaising with suppliers and logistics partners.
Ensure all shipments comply with UK, EU, and international trade regulations and food safety standards.
Negotiate and maintain strong relationships with freight forwarders, hauliers, and customs agents to ensure cost-effective and timely delivery.
Monitor shipment progress, resolve delays, and maintain accurate tracking records.
Logistics & Warehouse Management
Oversee day-to-day logistics operations, ensuring optimal flow of goods from suppliers to production and from factory to customer.
Work closely with the warehouse team to improve space utilisation, stock accuracy, and dispatch efficiency.
Develop and monitor key performance indicators (KPIs) across warehouse and logistics operations — e.g. delivery accuracy, turnaround time, cost per shipment, and inventory performance.
Identify and implement process improvements to enhance efficiency, service, and cost-effectiveness.
Support planning for seasonal peaks, new product launches, and promotional campaigns.
Continuous Improvement & Leadership
Lead initiatives to streamline logistics processes, reduce waste, and improve productivity.
Drive a culture of accountability and continuous improvement within the logistics and warehouse teams.
Collaborate cross-functionally with Supply Chain, Procurement, Quality, and Production to ensure seamless operations.
Prepare regular reports on logistics performance, cost analysis, and improvement progress for senior management.

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Group Personal Pension
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...