Host

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.

We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

• A real people person, you are a great communicator and love to interact with people.
• Adaptable, Flexible and committed to learning all the stations of a YO! restaurant
• Hands on, dynamic and a great team player
• Committed to guest satisfaction and always looking for opportunities to make that guest experience that extra bit special!
• Reliable and good time keeping is essential

Our Hosts are the first and final point of contact for our guest and are responsible for ensuring our guest journey starts and ends as a success!
Hosts are responsible for providing a warm welcome, managing bookings, and acknowledging our guest in a timely and welcoming manner, you can pre-empt our guest seating preferences whilst maximising restaurant operations.
Our Hosts are adaptable, welcoming and hands on! We are people focused and love accommodating our guest needs.

• Guest are at the heart of what we do, providing a great experience starts with our Host with a warm welcome at the door or a friendly acknowledgment on arrival.
• Communicating is key, our Host are key communicators, whether that be communicating with the YO! team effectively to deliver a seamless wait time for our guest or dealing with guest enquiries and request.
• Real brand advocate you are engaging and welcoming, approaching passing guests to promote our offering and entice potential customer through the door.
• Guest orientated, you have a keen eye for the customers needs and are ready to support our Guest Servers working on the floor.
• Great organisation skills, our host manage reservations and waitlists using the restaurant’s booking system whilst pre-empting the upcoming rush!
• Problem solving, you are able to accommodate the guest needs whilst managing the operational demands.
• Working as a team, supporting our Guest Servers in the restaurant operations, such as table set up, cleaning menus, polishing calculary and creating a clean and welcoming environment.
• Any guest interactions are quickly followed up throughout the day. If we ever deviate from delivering our high standards, we make it right to quickly resolve and ensure all guests leave happy and advocates of our brand.

We're proud to offer:

• Fantastic working hours
• Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
• Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
• Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
• Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
• 50% off your food every time you dine with us for you and 3 friends
• Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon
• sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid"
• 1/3^rdof our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance
• Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan
• Job security - Joining an award-winning, globally expanding business gives you the opportunity to grow your career alongside us

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to Aberdeen

Our Values

Own it, Care About It, Make it Exceptional, Win Together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...