Room Attendant

£ symbol26,437 per annum plus excellent benefits

Ready to be part of a team that takes pride in creating an exceptional stay for every guest?

If you have a great eye for detail, enjoy working as part of a friendly team, and take pride in creating beautifully clean and welcoming spaces, we'd love to hear from you.

At Sarova Hotels, we're a family-run collection of hotels where people genuinely matter. We believe that when we look after our team, they'll look after our guests. That's why we invest in our people, support career development, and create an environment where everyone feels valued, encouraged and able to grow.

As a Room Attendant, you'll play an incredibly important part in our guests' experience. From beautifully prepared bedrooms to those thoughtful finishing touches, you'll help make sure every guest feels comfortable and cared for from the moment they arrive.

This is much more than simply cleaning rooms, it's about taking pride in your work, being part of a supportive team and helping us create the high standards and warm hospitality our guests expect from Sarova Hotels.

The Role

As part of our friendly Housekeeping team, you'll be responsible for ensuring our guest bedrooms and bathrooms are cleaned, prepared and presented to the highest standards.

You'll take pride in the little details that make a big difference – from making beds beautifully and ensuring bathrooms sparkle to replenishing guest amenities and making sure everything is exactly where it should be.

Your usual shift times will be 8am – 4:30pm on weekdays and 9am – 5:30pm at weekends. Weekend and bank holiday working is required as part of the rota.

What we're looking for

We're looking for someone who takes genuine pride in their work and understands how important a beautifully clean and well-presented bedroom is to a guest's experience.

Previous housekeeping experience is great, but it's not essential. If you have the right attitude, a strong work ethic and a willingness to learn, we'll give you the training and support you need to succeed.

You'll need to enjoy being active, be comfortable working at pace and have a keen eye for detail. Most importantly, you'll be someone who enjoys being part of a team and wants to help create a fantastic experience for our guests.

Why join Sarova Hotels?

As a family-run hotel group, we know that great hospitality starts with great people. We pride ourselves on creating a supportive workplace where everyone is encouraged to develop their career, share ideas and enjoy coming to work.

Whether you're experienced in housekeeping or looking to start your career in hospitality, we'll give you the training, support and encouragement you need to become a valued member of our team.

If you're ready to join a friendly team, take pride in creating exceptional guest experiences and become part of the Sarova family, we'd love to hear from you.

Our benefits include:

  • Stream – flexible access to your earned wages & financial coaching App
  • A paid day off for your birthday
  • 24/7 Employee Assistance Programme for you and your family
  • Saroving Rewards for going the extra mile & delivering exceptional guest service
  • Employee appreciation events
  • Family & Friends Accommodation rates & employee F&B discounts at all hotels in the group
  • Opportunities for training and development & recognising your potential

As our Room Attendant, you'll have...

  • A positive, can-do attitude and a willingness to learn.
  • A genuine pride in maintaining excellent standards of cleanliness and presentation.
  • Excellent attention to detail.
  • The ability to work efficiently and manage your time well.
  • The ability to work both independently and as part of a team.
  • A friendly and professional approach.
  • The ability to work in a physically active role throughout your shift.
  • A flexible approach to working hours, including weekends and bank holidays.
  • Previous experience in hotel housekeeping or a similar cleaning role would be an advantage, but isn't essential as full training will be provided.

What will you be doing as our Room Attendant?

  • Cleaning and preparing guest bedrooms and bathrooms to our high standards.
  • Making beds and changing bed linen.
  • Cleaning bathrooms, including baths, showers, toilets, sinks and mirrors.
  • Dusting, vacuuming and ensuring bedrooms are beautifully presented.
  • Replenishing towels, toiletries, tea and coffee facilities and other guest amenities.
  • Checking rooms carefully to make sure everything is clean, working correctly and ready for our guests.
  • Reporting any maintenance issues, damage or lost property promptly.
  • Following hotel cleaning, hygiene, health and safety procedures at all times.
  • Working closely with your Housekeeping colleagues and other hotel departments.
  • Responding politely and helpfully to guests you meet while carrying out your duties.
  • Helping to create the clean, comfortable and welcoming environment that makes our guests want to return.

Please note: there is no staff car parking on site at the hotel, but there is plenty of secure space to store bicycles, with great access to local bus and train services.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



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