A four star hotel in the centre in South Kensington and Knightsbridge, The Rembrandt offers 194 luxurious bedrooms, 6 flexible event suites, a newly renovated restaurant and bar, and Aquilla Health and Fitness. Placed just across the road from London’s Victoria and Albert Museum, The Rembrandt is located in a superb area, just steps from the Natural History Museum, Science Museum, Hyde Park, Harrods and the Royal Albert Hall. A favourite of independent business and leisure travellers from across the globe, The Rembrandt prides itself on offering impeccable service to every guest.
We are now inviting warm, friendly, well presented and confident individuals to join in our journey of service excellence as Food & Beverage Shift Leader.
Our Food and Beverage team is the heart of our busy restaurant, lounge bar and meetings and events space. As Food and Beverage Shift Leader you will be responsible for the smooth running of one of these departments during your shift. Being in a customer-facing role means you are a confident and well-presented individual with a warm way with people. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Rembrandt’s team?
At The Rembrandt, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Rembrandt's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As Food and Beverage Shift Leader you will have...
- Proven track record with a minimum of 1 years' experience of working as an F&B Assistant within a quality hotel or restaurant.
- A positive outlook with a 'can do' attitude.
- A passion for hospitality and service with a smile.
- The ability to work under pressure and be able to resolve customer problems effectively
- Lots of enthusiasm, a professional manner and not afraid to take on extra responsibility when needed
- An excellent command of written & spoken English
- Ability to work full time on a 5 day out of 7 rota with a mix of early shifts and late shifts including weekends.
What will I be doing as Food and Beverage Shift Leader?
- Providing a welcoming and friendly atmosphere for our guests.
- Supervising and motivating your team to ensure standards and service excellence are maintained at all times.
- Liaising with the kitchen to ensure food service is timely and as ordered, taking care of special requests and guests with allergies.
- Ensuring guests are served in a professional and timely manner and dealing with feedback should it arise.
- Ensuring all H & S and Hygiene standards are maintained
- Supporting the Supervisor and Manager in providing on-job training and coaching to the service team.
- Taking responsibility for monies and stock within the department when on duty.
- Learning and building your knowledge on all the hotel's products and services.
- Attending training & completing e-learning modules to improve your skills and aid your development
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
27,500