Located right on the river edge in the centre of Royal Windsor, Sir Christopher Wren Hotel & Spa is a popular four star hotel in an unbeatable setting. Comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge, the hotel offers a collection of individually styled bedrooms, a modern conference centre, The Brasserie restaurant and bar, and the Wren’s Club spa and fitness centre. The perfect riverside location is just steps from Windsor Castle, and is popular for tourists as well as visitors for meetings and events.
We’re looking for a positive and friendly individual to join our busy Food & Beverage Team, working in our Brasserie Restaurant & Bar and Meeting & Events spaces.
Our Food & Beverage Team is at the heart of our business and as our new Food & Beverage Assistant you'll be providing excellent levels of service and a good knowledge of food and drink to our guests in our Brasserie and Meeting and Events spaces. Being in a customer-facing role means you’ll be confident and well-presented with a warm way with people.
Why join the Wren’s team?
At The Wren, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Wren's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As our Food and Beverage Assistant you’ll have...
• Previous experience of serving food and drink in a customer facing role, ideally working within a quality hotel or restaurant.
• Commitment to great customer service with excellent communication skills.
• A proactive and can do' attitude.
• A positive outlook and willingness to learn, contribute and grow.
• A passion for hospitality and service with a smile.
• Flexible to work any of seven days on a rota basis, mornings and evenings and weekends as required.
What you’ll be doing as our Food and Beverage Assistant?
• Providing a welcoming and friendly atmosphere for our guests, recognising and acknowledging them and using their name during interactions.
• Learning and building knowledge of our food, drinks and other products and services.
• Helping our customers to enjoy their experience by using your knowledge and passion of our products to deliver excellent service levels
• Being proactive in up selling all aspects of the department.
• Maintaining work areas and equipment ensuring they are kept functional and orderly at all times and meet all hygiene and health & safety regulations.
• Working well with your colleagues to ensure a smooth service and high team morale.
• Attending training & completing e-learning modules to improve your skills and aid your development
Please note: there is no staff car parking on site at the hotel, but plenty of secure space to store bicycles and with great access to local bus and train services
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
24,450 per annum plus excellent benefits & service charge