Duty Manager

Nestling in the stunning Art Deco architecture of the Queen’s Hotel Leeds with its entrance at the epicentre of the city on City Square. The restaurant has played host to royalty and high society since the early days of the 20th century. The great and the good of Leeds society convened here for discourse and pleasure. Grand Pacific Leeds continues the tradition of providing the good citizens of Leeds with food and drink of the highest order.

Why Grand Pacific?

As part of Living Ventures Group, Grand Pacific are renowned for their investment in their team members and our new restaurant will be no different.

You’ll have a detailed induction when you join the team, along with an extensive training programme and a real opportunity to develop. You can be assured that once you are in role, you will have been set up for every success.

DUTY MANAGER - GRAND PACIFIC LEEDS

We are currently recruiting for a Duty Manager to join our Truly Talented team.

What we offer

• £26,000 - £28,000 gross per annum
• Permanent, full-time contract (40hrs per week) 

Benefits

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Grand Pacific are on the lookout for a new Duty Manager.

Here, we believe that personality is the key behind all hospitality recruitment and we want you to show us yours! This role is perfect for individuals that have a passion for hospitality and an ambition to grow their careers within the industry. Experience in a similar role in a high-volume environment would be advantageous, however a full training programme will be provided for the successful candidate.

As a duty manager you are responsible in assisting that the premises are operational for all permitted hours, and taking responsibility for running one of the front of house departments.

Job Description:

• To recruit and staff for your department, including rostering, training and development, and HR management as necessary.
• To champion the service criteria and specification procedures.
• To ensure timely procurement of all departmental resources. For example, liquor stock, disposables, glassware or cutlery as necessary and with regard for site budget.
• To carry out all duty manager responsibilities required for the safe and efficient running of service; including daily safe counts, quality control, guest interaction, change ordering and collection, cashing out, daily banking, issuing bar floats, daily and weekly compliance checks, pre shift briefings.
• To liaise with the AGM and GM for departmental maintenance requirements.
• To maintain an open-door policy for staff feedback and communication, and to manage lines of communication throughout your team in such a way that the team feels engaged.
• To monitor the progress and effectiveness of the in-store trainer.
• To be a motivational and positive team leader.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Grand Pacific.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.