Privacy Policy
This privacy policy sets out how Coopland & Son (Scarborough) Ltd uses and protects any information that you give Coopland & Son (Scarborough) Ltd when you use this website.
Coopland & Son (Scarborough) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Coopland & Son (Scarborough) Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/05/18
We will not sell, share, or rent any information to others in ways different from what is disclosed in this statement.
What we collect
Contact Us Form
If you choose to contact us via our Contact Us form, we may collect the following information from you:
- name
- contact information: including email address, phone number and postal address
Your personal information will not be captured by our website.
What the legal basis is for us to use this data?
We require this information for the following reasons:
- To help us investigate any complaints, comments or issues that you have raised with us. In doing so, we may need to share your personal information with colleagues if it is strictly necessary to enable us to carry out our investigations.
- To contact you to discuss your complaint, comment or issue.
- To create and maintain a record to identify where you have been in touch with us in the past, including the reason for that previous contact and how it was resolved.
- To improve our products and services in the future.
Job Application Form
If you choose to apply for a job with us, we will collect the following information from you:
- name
- contact information: including email address, phone number and postal address
- previous work history
- education history
- training or other qualifications
What the legal basis is for us to use this data?
Personal data supplied on the application form is only used for recruitment. No information is passed to anyone outside the Company and only our recruitment staff have access to it. No automated screening system is used.
We require this information for the following reasons:
- To consider you a job vacancy.
- To contact you and update you regarding your application.
- To create and maintain a record to identify if you have applied for a job with us in the past.
Completed application forms will be held for 6 months, and you will be considered for other vacancies during this time unless you let us know that you do not wish for this to happen. After this time the application form will be destroyed and you will need to reapply for any vacancy.
Competitions
If you choose to enter a competition run by us, we may collect the following information from you:
- name
- contact information: including email address, phone number and postal address
Your personal information will not be captured by our website.
What the legal basis is for us to use this data?
We require this information for the following reasons:
- To contact you in the event that you win the competition
Online Ordering
If you choose to place an order online with us, we will collect the following information from you:
- name
- contact information: including email address, phone number and postal address
What the legal basis is for us to use this data?
Personal data supplied on the order form is only used to supply you with your order. No information is passed to anyone outside the Company and only our staff in charge of organising your order have access to it.
We require this information for the following reasons:
- To contact you if there are any problems with your order
- To deliver your order to you
We will only send you marketing messages if you have consented to us doing so. This will be by opting-in to receiving marketing messaging on the competition entry form. We will send you marketing messages via the method specified when we sought your consent.
You may opt out of receiving further marketing at any time in the following ways:
- By emailing us at info@cooplands-bakery.co.uk
- By writing to us at Data Protection Officer, Coopland & Son (Scarborough) Ltd, Caxton Way, Eastfield, Scarborough, YO11 3YT
Security
Whenever we process data for any of these purposes, we will always make sure that we keep your Personal Data rights in high regard and take account of these rights. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Analytics
We use Google Analytics to collect anonymized data about visitors to this site. We use this data to improve visitor experience and to help us make the site better and attract more visitors. Google Analytics records:
- The website the visitor came from to get to this site.
- The kind of computer they are using (Windows, Mac, etc. as well as information like screen resolution, web browser etc.)
- The visitor's general location (eg: London, United Kingdom)
- Where the visitor clicked on the site and how long they stayed for.
In using Google Analytics, we are bound by Google Analytics Terms of Service.
You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You have the right to ask for a copy of the personal information that we hold about you. You also have the right to object to our use of your personal information or ask us to delete, remove or stop using your personal information if there is no need for us to keep it. If you wish to do so, please contact us:
- By emailing us at info@cooplands-bakery.co.uk
- By writing to us at Data Protection Officer, Coopland & Son (Scarborough) Ltd, Caxton Way, Eastfield, Scarborough, YO11 3YT
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
There may be legal or other reasons why we need to keep or use your information, but please tell us if you think that we should not be using it.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.