Spa Senior Therapist
Competitive + Great Benefits
DoubleTree by Hilton Hotel & Spa Chester, CH2 3PD
Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023!
- Stays across the UK at employee rate (a HUGE discount!)
- Discounted Friends and Family rates (that’ll make you really popular!)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work!)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.
The Role
As ‘Snr Spa Therapist’ you’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You will inspire a friendly and professional atmosphere so that all of our spa users receive welcoming and efficient service at all times. You’ll be a passionate leader with the ability to motivate, and support your team in order to drive financial goals and keep your department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.
What you’ll be doing
• Leadership
• Coaching & Training of Team
• To ensure that the Spa provides the variety and quality of treatments.
• To be responsible for ensuring that all staff administration is carried out accurately and promptly
• To ensure all Spa treatments and consultations are maintained with a high standard of professionalism and customer service
• Delivering brand standards
• Maintaining high standards of health and safety
• Ordering & stock taking
• Sales and marketing
• Administration and Technology savvy
• Sound commercial judgment
• Available to work when the team and customer needs you most
What’ll make you a great fit for us here at Valor
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating your team.
You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
Hotel Description
Situated on 12 acres of landscaped gardens, the DoubleTree by Hilton Hotel & Spa Chester is an 18th Century Manor House offering modern accommodation in a superb location two miles from Chester and just 40 minutes from Manchester and Liverpool’s airports. The Manor House and Hall are complemented by an English Heritage listed conservatory, a restaurant, lounge, bar, luxury spa and fitness center, 24-hour business center, 8 flexible event and meeting rooms. The 12 acres of landscaped gardens offer the perfect setting for an unforgettable wedding day.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.