Business Travel Sales Manager

Competitive + Benefits

Crowne Plaza College Park - Washington, D.C., Greenbelt 20770

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Competitive Salary
  • Team Member Hotel Discount Program
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • Immediate eligibility for 401k and employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
  • Tuition Reimbursement

You

You will never falter on striving for exceptional quality and standards. You will have a love for delivering amazing customer service as well as leading and inspiring our front line teams.

You will be personable with excellent communication skills, commercially minded, innovative and have high expectations of yourself and others. You will demonstrate your passion by bringing new ideas to the table, delivering on your promises and engaging positively with those around you.

The Role

Responsible for the development and performance of all sales activities in the Business Travel market. Solicit new accounts and manage existing BT accounts to meet and exceed revenue goals through customer management, telephone prospecting, outside sales calls, site inspections and written communication.

What’s in a day’s work?

  • Leadership
  • Management of agreed account portfolio
  • Customer service
  • Delivering brand standards
  • Administration and Technology savvy
  • Sound commercial judgment
  • Working closely with hotel, central sales and marketing department
  • Available to work when the team and customer needs you most
  • Develop a BT marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.
  • Target high revenue sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
  • Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
  • Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
  • Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers and managers for the best overall performance of the hotel.
  • Champion a hospitable culture that promotes a healthy and productive format of serving others with excellence.
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.

Unpack and stay a while at Crowne Plaza College Park, MD. While our hotel is near College Park it boasts a convenient location close to Xfinity Center, NASA’s Goddard Space Flight Center and University of Maryland and we offer comfort and convenience after an adventurous day. Relax on a pillowtop mattress in your room or suite and enjoy browsing the premium cable and movie channels on our Smart TVs. If you’re in town on business, prepare for a meeting as you utilize our ergonomic workstations and high-speed Wi-Fi while savoring a snack from your mini-refrigerator. In-between meetings or celebrations, grab a healthy or hearty meal from one of our full-service dining outlets offering breakfast, lunch and dinner options. Our fitness center is always available so you can squeeze in a workout using our cardio equipment and free weights. Whether you’re in town with colleagues or simply taking advantage of our charming location for sightseeing, Crowne Plaza College Park, MD provides the space and amenities for a memorable stay!

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.


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