Leisure Assistant

Competitive & Benefits

Crowne Plaza Solihull, Solihull B91 3QD

**Part time permanent role available**

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Complimentary car parking
  • Complimentary Leisure club membership
  • Solihull B.I.D card giving discounts at Touchwood

You

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

You’ll hold a health and fitness related qualification which may include first aid at work, pool responder/national pool lifeguard and pool plant qualification.

The Role

As ‘Leisure Assistant’ you’ll be on the front line, delivering on our mission!

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

What’s in a day’s work?

  • Customer service
  • Working as part of a great team
  • Show rounds and taking bookings for new and prospective members
  • Monitoring leisure club users fitness programmes
  • Maximising opportunities to upsell
  • Maintaining high standards of health and safety
  • Administration and Technology savvy
  • Available to work when the team and customer needs you

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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