£10.92 per hour
AC Hotel Birmingham, B1 1RL
Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023!
As ‘Receptionist’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing
What’ll make you a great fit for us here at Valor
On a scale of one to ten, how warm are your welcomes & goodbyes?
When it comes to customer service will you go to infinity and beyond?
We’re looking for someone who puts the “good” in good mornings as well as goodbyes to help us give every single one of our guests a red-carpet worthy welcome!
At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!
As a receptionist, you’ll be the face of the hotel, greeting our guests day in day out. You’ll be the first point of contact for our guests, you’ll need to know our hotel like the back of your hand and have a skill for problem solving.
If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you!
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
AC Hotels by Marriott is a design-led lifestyle brand which originated in Europe and is aimed at the creative, well-travelled guest. Each AC Hotel is designed to reflect the uniqueness and character of its urban location. Located in the heart of Birmingham and next to the regenerated Mailbox, AC Hotel Birmingham is an ideal urban hideout from which to explore the many bespoke shopping opportunities, cutting edge wine bars and luxury restaurants Birmingham has to offer. The Bull Ring, Grand Central shopping centre, the International Convention Centre, Birmingham Airport and Birmingham New Street station are also all within easy reach. The hotel features a mix of contemporary style and timeless elegance and guests can enjoy 90 modern bedrooms, the AC Lounge a multi-function space which operates as a creative area during the day and a social hub at night, the AC Kitchen serving an European-inspired breakfast, mobile check-in and out, Wi-Fi everywhere, a 24-hour fitness centre and an on-site Black Sheep Coffee.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.