Guest Services Agent
Competitive & Benefits. Various Hours Available
Doubletree Manchester, Manchester M1 3DG
As ‘Concierge/Guest Services Assistant’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing
What’ll make you a great fit for us here at Valor
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
Why join us?
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
This stylish and convenient hotel is located in the heart of the city center, close to all local attractions and main business, shopping and nightlife areas. Situated in a prime location the hotel is connected to Manchester’s mainline train station via a bridge directly in to the hotel. Guests can relax in a choice of 285 comfortable guest rooms all enhanced by spectacular views across Manchester via the floor-to-ceiling windows. Guests can drop into Store Street Exchange our stunning foodie theatre where food and drink becomes performance art. For meetings and events the hotel includes a large number of rooms that can accommodate up to 130 guests for a sit-down dinner or a reception for up to 150 people.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.