Housekeeping Supervisor

Full Time - Permanent

Crowne Plaza Harrogate, Harrogate HG1 1XX

We’re a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the UK we operate 17 properties in the UK comprising of 7 Crowne Plaza, 1 Holiday Inn, 3 DoubleTree by Hilton, 3 Hilton Garden Inn, 1 Hotel Indigo, and 2 AC by Marriott Hotels. The Company has ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Complimentary car parking

You

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

The Role

As ‘Housekeeping Supervisor’ you’ll be behind the scenes, delivering on our mission!

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll have high standards when it comes to Housekeeping and be meticulous about the health and safety of both staff and guests alike. As Housekeeping Supervisor you will assist the Head Housekeeper in the responsibility for standards of cleanliness in guest bedrooms and public areas throughout the hotel. You’ll be a passionate leader with the ability to motivate and support the team and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

What’s in a day’s work?

  • Supervision, coaching and training
  • Customer service
  • Working as part of a great team
  • Allocation of duties
  • Stock control
  • Working closely with all hotel departments
  • Maintaining high standards of Health & Safety
  • Working closely with all hotel departments
  • Administration and Technology savvy
  • Available to work when the customer needs you

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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