Competitive + benefits
Crowne Plaza Glasgow, Glasgow G3 8QT
As ‘Reservations Agent’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing
What’ll make you a great fit for us here at Valor
Do you eat, sleep and breathe customer service?
Why not RESERVE your place on our team?
At [HOTEL NAME] we’re on the hunt for a focused reservations sales agent, someone who knows what our guests want and can take staying with us a dream come true.
You’ll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages – ensuring that maximum occupancy and room rates are achieved.
When it comes to our guests, you’ll know who’s who and what’s what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP’s and special events.
We’re also looking for someone who is champion of Valor Hospitality Europe Limited’s purpose, values and behaviours, spreading the word where you can about what we do.
If we’ve got you SOLD then get in touch today…
Why join us?
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
With 283 rooms, our stylish riverside hotel is conveniently situated alongside the Scottish Event Campus (SEC) the perfect location for those who enjoy working in the vibrant City of Glasgow.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 800 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite heated pool, steam room and sauna or enjoy a delicious steak at the ‘Mariner Restaurant’ with views of the River Clyde. This contemporary hotel is a great place to work!
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.