Reservations and Events Manager

Competitive Salary and Benefits

Crowne Plaza Plymouth, Plymouth PL1 2HJ

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Complimentary car parking
  • Complimentary Leisure club membership

You

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing service as well as leading, inspiring and engaging your team.

You’ll be commercially minded, innovative and have high expectations of yourself and others. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.

The Role

As ‘Reservation & Events Manager’ you’ll be on the front line, delivering on our mission!

You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work.

What’s in a day’s work?

  • Leadership
  • Coaching and training
  • Customer service
  • Delivering brand standards
  • Develop lasting relationships with clients and generate repeat business
  • Administration and Technology savvy
  • Sound commercial judgment
  • Yield management, forecasting
  • Working closely with all hotel departments
  • Available to work when the team and customer needs you most

Hotel Description

With 211 rooms, our stylish hotel is conveniently situated less than 1 mile from Plymouth Train Station and is the perfect location for those who enjoy work with a view!

The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 425 people, which our team organise with clockwork precision.

Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite Wellness Centre with indoor pool and steam room or enjoy a delicious meal and cocktails with a sea view at our penthouse restaurant ‘Marco Pierre White Steakhouse and Grill’. This contemporary hotel is a great place to work!

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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