Operations Manager

Competitive Salary and Benefits

Holiday Inn Peterborough West, Peterborough PE3 6SG

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Complimentary car parking
  • Complimentary Leisure club membership
  • Local attraction discounts

You

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing service as well as leading, inspiring and engaging your team.

You’ll be commercially minded with great financial acumen, be innovative and have high expectations of yourself and others with proven experience in leading and motivating Managers and Team Members. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.

You will have previous experience as a Hotel Operations Manager within a branded environment and have a good knowledge of legislative requirements including Health and Safety, Food Safety, Liquor Licensing and Employment Law.

The Role

As ‘Operations Manager’ you’ll be on the front line, delivering on our mission!

You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work.

What’s in a day’s work?

  • Leadership, coaching and training
  • Customer service
  • Delivering brand standards
  • Administration and Technology savvy
  • Sound commercial judgment
  • Team engagement
  • Working closely with all departments
  • Available to work when the team and customer needs you most

Hotel Description

With 133 rooms, our stylish hotel is conveniently located just 2 miles from the train station.

The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 300 people, which our team organise with clockwork precision.

Our guests can stay energised with a visit to our Fitness Centre or wind down in the onsite pool and sauna. Our guests also love our ‘Zula Beauty Sanctuary’ which offers rejuvenating treatments. This contemporary hotel is a great place to work!

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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