Receptionist

Competitive + Benefits

Holiday Inn Fareham - Solent, Fareham PO15 5RJ

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

On a scale of one to ten, how warm are your welcomes & goodbyes?

When it comes to customer service will you go to infinity and beyond?

We’re looking for someone who puts the “good” in good mornings as well as goodbyes to help us give every single one of our guests a red-carpet worthy welcome!

At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!

As a receptionist, you’ll be the face of the hotel, greeting our guests’ day in day out. You’ll be the first point of contact for our guests, you’ll need to know our hotel like the back of your hand and have a skill for problem solving.

At Holiday Inn Fareham, we’re in search of a Receptionist who can give service with a smile, answer the phone with pizazz and give our guests a visit to remember.

A typical day will include:

• Providing unbeatable customer service
• Working as part of a great team
• Being the first point of contact for our guests
• Checking guests in and out, processing payments
• Offering knowledge of the hotel facilities, services and local area
• Maximising revenue through upselling and room sales
• Admin tasks

In return we’ll offer you:

• 50% off food and drink at any of Valor Hospitality’s UK hotels
• Free meals on shift
• Uniform provided
• Staff incentives & team celebrations
• Option of healthcare and pension schemes

If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you!

 

Hotel Description

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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