Leisure Club Supervisor

Competitive + Benefits

DoubleTree Chester, Chester CH2 3PD

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun — we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Discounts off Spa treatments
  • Local attraction discounts

You

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

You’ll hold a health and fitness related qualification, including first aid at work, pool responder/national pool lifeguard and pool plant qualification.

The Role

As ‘Leisure Club Supervisor’ you’ll be on the front line, delivering on our mission!

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. You will assist the Leisure Club Manager in the responsibility for the day to day operation of the Leisure Club.

What’s in a day’s work?

  • Customer service
  • Coaching and training the team
  • Delivering brand standards
  • Design, deliver and monitor fitness programmes
  • Show rounds for new and prospective members
  • Sales and marketing
  • Ordering and Stocktaking
  • Maintaining high standards of health and safety
  • Administration and Technology savvy
  • Working as part of a great team
  • Available to work when the team and customer needs you

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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