Leisure Assistant

Competitive + Benefits

Crowne Plaza Chester, Chester CH1 2BD

The Role

As ‘Leisure Assistant’ you’ll be on the front line, delivering on our mission!

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

What you’ll be doing

  • Customer service
  • Working as part of a great team
  • Show rounds and taking bookings for new and prospective members
  • Monitoring leisure club users fitness programmes
  • Maximising opportunities to upsell
  • Maintaining high standards of health and safety
  • Administration and Technology savvy
  • Available to work when the team and customer needs you

What’ll make you a great fit for us here at Valor

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

You’ll hold a health and fitness related qualification which may include first aid at work, pool responder/national pool lifeguard and pool plant qualification.

Why join us?

  • Stays across the UK at employee rate (a HUGE discount!)
  • Discounted Friends and Family rates (that’ll make you really popular!)
  • 50% off food and beverage in our hotels
  • A range of development and apprenticeship programmes
  • We’re committed to your development and progression with lots of promotion opportunities
  • You’ll get all meals on duty (because hard work is hungry work!)
  • Uniform provided
  • We’re big on all things reward and recognition and celebrate success throughout the year
  • Commitment to your health and well-being
  • Flexible working arrangements
  • Discounted use of leisure facilities
  • Refer a Friend incentives to influence your earning potential.

What you’ll become a part of

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Hotel Description

Perfectly located in the heart of the city centre the hotel is just two hours from London by train, close to three major motorway junctions and near two international airports. The hotel has a selection of conference and meeting rooms which can accommodate from 4 to 600 guests in the magnificent Kings Suite. A recent refurbishment has given the hotels bar and restaurant and complete transformation to create the Stables Bar & Grill. Reflecting the hotels position on the doorstep of Chester Racecourse the ambience of the new restaurant blends glamour, style and excitement. The hotel also features 160 bedrooms plus a health and leisure club with facilities including a heated swimming pool and gymnasium.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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