Reservations and Events Agent
£10.42 per hour + generous benefits
HI Hemel Hempstead M1 J8, Hemel Hempstead HP2 4UA
Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023!
As ‘Reservations and Events Agent’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you’ll be doing
This role is fixed-term, covering Maternity leave
What’ll make you a great fit for us here at Valor
Do you eat, sleep and breathe customer service?
Why not RESERVE your place on our team?
At Holiday Inn, Hemel Hemstead we’re on the hunt for a focused reservations sales agent, someone who knows what our guests want and can take staying with us a dream come true.
You’ll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages " ensuring that maximum occupancy and room rates are achieved.
When it comes to our guests, you’ll know who’s who and what’s what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP’s and special events.
We’re also looking for someone who is champion of Valor Hospitality Europe Limited’s purpose, values and behaviours, spreading the word where you can about what we do.
If we’ve got you SOLD then get in touch today…
What you’ll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
In a fantastic location, Holiday Inn Hemel Hempstead offers modern design and premier facilities, coupled with direct links to London and nearby Luton airport. The hotel is an ideal spot for hosting business meetings, conferences and weddings, with 7 light-filled event spaces, a breakout lounge offering space for up to 90 guests – all hosted by dedicated staff. Spirit Health club, the hotel’s spa, offers plenty of opportunity to unwind with a fully-kitted gym and heated pool. As well as rapid connections to London, nearby days out include historic 11th century castles, museums, cathedrals and more.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.