Assistant Reception Manager
Competitive + Benefits
Crowne Plaza Chester, Chester CH1 2BD
We’re a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the UK we operate 17 properties in the UK comprising of 7 Crowne Plaza, 1 Holiday Inn, 3 DoubleTree by Hilton, 3 Hilton Garden Inn, 1 Hotel Indigo, and 2 AC by Marriott Hotels. The Company has ambitious development and growth plans.
Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we do!
On a scale of one to ten, how warm are your welcomes & goodbyes?
When it comes to customer service will you go to infinity and beyond?
We’re looking for someone who puts the “good” in good mornings as well as goodbyes to help us give every single one of our guests a red-carpet worthy welcome!
At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!
As an Assistant Reception Manager, you’ll be the face of the hotel, greeting our guests day in day out. You’ll be the first point of contact for our guests, you’ll need to know our hotel like the back of your hand and have a skill for problem solving.
If your calling is customer service and you’re a wizard of welcomes, we’d love to hear from you!
As ‘Assistant Reception Manager’ you’ll be on the front line, delivering on our mission!
You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be a passionate leader with the ability to motivate, and support your team in order to meet your financial goals and keep your department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.
What’s in a day’s work?
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.