Night Manager

Competitive Salary and Benefits

Crowne Plaza Solihull, Solihull B91 3QD

The Role

As ‘Night Manager’ you’ll be on the front line, delivering on our mission!

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to meet your financial goals and keep your department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

What you’ll be doing

  • Leadership of the Nights department
  • Coaching & Training
  • Customer service
  • Delivering brand standards
  • Administration and Technology savvy
  • Sound commercial judgment
  • Maintaining security and safety during night time hours
  • Available to work when the team and customer needs you most

What’ll make you a great fit for us here at Valor

When darkness falls, we need a hero!

In a hotel that never sleeps, someone needs to ensure guests’ needs are met. Could that be you?

At Valor Hospitality, we’re on a mission to redefine hospitality and this includes making sure our guests have the sweetest of dreams and the greatest of sleeps.

We’re holding out for a hero, so do you have what it takes to be our next Night Manager?

We’re looking for someone who can keep our night owls hooting with happiness and our sleepy bears snoring until sunrise. You’ll need to be financially savvy, deliver exceptional customer service and most importantly be a leader of the pack!

If you’re ready to take back the night, then get in touch today.

Why join us?

  • Stays across the UK at employee rate (a HUGE discount!)
  • Discounted Friends and Family rates (that’ll make you really popular!)
  • 50% off food and beverage in our hotels
  • A range of development and apprenticeship programmes
  • We’re committed to your development and progression with lots of promotion opportunities
  • You’ll get all meals on duty (because hard work is hungry work!)
  • Uniform provided
  • We’re big on all things reward and recognition and celebrate success throughout the year
  • Commitment to your health and well-being
  • Flexible working arrangements
  • Discounted use of leisure facilities
  • Refer a Friend incentives to influence your earning potential.

What you’ll become a part of

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Hotel Description

Set in the heart of Solihull and just 5 miles from Birmingham and the NEC, this hotel is in a great central location easy to reach from all over the UK. The hotel features an open lobby, restaurant and bar and a stylish outside terrace overlooking the lake complete with a heated seating area. The hotel offers 12 high-tech conference rooms that can accommodate small or large groups of delegates in various formations. Plus, 120 guest rooms and a health and leisure club with extensive facilities including a gymnasium and heated swimming pool.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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