Guest Services Agent
Competitive + Benefits
Embassy Suites Tuscaloosa, Tuscaloosa 35401
We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.
Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we do!
You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
As ‘Guest Services Agent’ you will be on the front line, delivering on our mission!
You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What’s in a day’s work?
Embassy Suites Tuscaloosa Alabama Downtown is situated at the corner of Greensboro and University Boulevard, adjacent to the Tuscaloosa Amphitheater. The hotel is several blocks from the U.S. Courthouse and City Hall and one mile from the University of Alabama. Business guests at this Downtown Tuscaloosa hotel will appreciate our proximity to many Fortune 500 companies and the Mercedes-Benz U.S. International Plant.
Feel at home in a spacious suite with complimentary Wi-Fi, a separate sitting area, an HDTV, a refrigerator and a microwave. Wake each morning to a free made-to-order breakfast and unwind with snacks and drinks at our complimentary Evening Reception. On our Premium Suite floors, we offer assorted beverages and snacks, a Keurig® coffeemaker and upgraded Wi-Fi capability.
Stay productive at this modern hotel in Tuscaloosa, AL in the 24-hour Embassy BusinessLink™ Business Center. Plan an event for up to 600 people with 7,000 sq. ft. of flexible meeting space, including an executive boardroom and divisible ballroom. Our creative catering services, dedicated staff and contemporary A/V technology will ensure the success of your meeting or event.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.