Hostess/Host

Competitive + Benefits

Central Station, a Curio by Hilton, Memphis 38103

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Competitive Salary
  • Team Member Hotel Discount Program
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • Immediate eligibility for 401k and employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
  • Tuition Reimbursement

POSITION PROFILE:

Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.

$300 signing bonus after ninety (90) days of employment.

ESSENTIAL JOB FUNCTION:

  • Greet guests, escort them to their table, pull chair out for the guest, and present menus.
  • Make sure entry doors are clean, free of debris and are inviting, and welcoming.
  • Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
  • Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.
  • Check with the phone reservationists or answering machine messages to assure you have all reservations.
  • Check with manager to assure private parties are properly staffed and organized for the evening.
  • Check with kitchen to verify menu items are readily available.
  • Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.
  • Greet guest leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last.
  • Check with every guest to notating any problem to quickly get a manager.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience.

Experience: Three - Six months in a food/beverage services environment or establishment.

Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.

Communicate information and hotel services to management, staff and guests. Tips Certification required.

The Central Station has stood watch over South Main Street in downtown Memphis for more than 100 years, a direct reflection of the success, struggle, and spirit of the city that grew up around it. It was built simply for arrivals and departures, but the life that churned through on its rails gave South Main a vitality that turned it into one of the most iconic and dynamic neighborhoods in the city. Today, Central Station Hotel lets you experience the verve of this town in ways unlike any other, just like a real Memphian would. We invite you to depart from the city you think you know and arrive in the Memphis that is. Welcome to The Central Station Memphis.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

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