Assistant Front Desk Manager

Competitive + Benefits

Embassy Suites Tuscaloosa, Tuscaloosa 35401

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Competitive Salary
  • Team Member Hotel Discount Program
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • Immediate eligibility for 401k and employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
  • Tuition Reimbursement

You

You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

The Role

As ‘Assistant Guest Services Manager’ you will be on the front line, delivering on our mission!

You will understand the importance of a fantastic first and last impression to the happiness of our guests. You will be a passionate leader with the ability to motivate, and support your team in order to meet your financial goals and keep your department running smoothly. You will have high standards when it comes to guest experience and brand standards and you will take ownership and pride in your work.

What’s in a day’s work?

  • Top quality Customer service
  • Coaching and Training
  • Supporting with the day to day running of guest services
  • First point of contact for our guests
  • Checking guest in and out, processing payments
  • Excellent knowledge of the hotel facilities and services we offer
  • Maximizing revenues and achieving financial targets
  • Delivering brand standards
  • Administration and Technology savvy
  • Available to work when the team and customer needs you

Embassy Suites Tuscaloosa Alabama Downtown is situated at the corner of Greensboro and University Boulevard, adjacent to the Tuscaloosa Amphitheater. The hotel is several blocks from the U.S. Courthouse and City Hall and one mile from the University of Alabama. Business guests at this Downtown Tuscaloosa hotel will appreciate our proximity to many Fortune 500 companies and the Mercedes-Benz U.S. International Plant.

Feel at home in a spacious suite with complimentary Wi-Fi, a separate sitting area, an HDTV, a refrigerator and a microwave. Wake each morning to a free made-to-order breakfast and unwind with snacks and drinks at our complimentary Evening Reception. On our Premium Suite floors, we offer assorted beverages and snacks, a Keurig® coffeemaker and upgraded Wi-Fi capability.

Stay productive at this modern hotel in Tuscaloosa, AL in the 24-hour Embassy BusinessLink™ Business Center. Plan an event for up to 600 people with 7,000 sq. ft. of flexible meeting space, including an executive boardroom and divisible ballroom. Our creative catering services, dedicated staff and contemporary A/V technology will ensure the success of your meeting or event.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.


Apply Now

Email this job to a friend