Guest Services Agent
Competitive + Benefits
The Valley Hotel, Homewood 35209
We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.
Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.
It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.
Our culture runs on passion, enthusiasm and fun " we love what we do!
You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
As ‘Guest Services Agent’ you will be on the front line, delivering on our mission!
You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What’s in a day’s work?
A full service boutique hotel consisting of 129 rooms, restaurant, terrace bar, and 4,000 square feet of event space.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.