Assistant Night Manager

Competitive + Benefits

Crowne Plaza Harrogate, Harrogate HG1 1XX

We’re a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the UK we operate 17 properties in the UK comprising of 7 Crowne Plaza, 1 Holiday Inn, 3 DoubleTree by Hilton, 3 Hilton Garden Inn, 1 Hotel Indigo, and 2 AC by Marriott Hotels. The Company has ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits Package

  • Award winning employer
  • Competitive Salary
  • Worldwide team member benefit programme
  • 50% F&B Discount at any UK Valor hotel
  • Team member of the month incentive
  • Free meals on duty and uniforms provided
  • Many Team member celebration events throughout the year
  • Incremental holiday allowance based on service
  • Apprenticeships available
  • Healthcare options
  • Pension options
  • Complimentary car parking

You

You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating others.

You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.

The Role

As ‘Assistant Night Manager’ you’ll be on the front line, delivering on our mission!

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be passionate with the ability to motivate, and support the team in order to meet your team financial goals and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

What’s in a day’s work?

  • Customer service
  • Coaching and Training
  • Delivering brand standards
  • Maintaining security and safety during night time hours
  • Maximising opportunities to sell
  • Service of food and drinks during night time hours
  • Maintaining high standards of Health & Safety / Food Safety
  • Checking guests in/out and completion of night audit
  • Administration and Technology savvy
  • Available to work when the team and customer needs you most

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.


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