Sales Manager

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks

The Role

Reporting to the hotel-based Director of Sales We are seeking a proactive and commercially driven Sales Manager to join our team at The Tower Hotel. This role is focused on driving incremental revenue across the corporate, meetings & events, and group segments, with a strong emphasis on both new business generation and the development of existing accounts. With a central role in the hotel’s revenue strategy, the Sales Manager will work closely with the Director of Sales and the wider commercial team to maximise opportunities not only for The Tower Hotel, but across our portfolio of 15 London hotels and over 5,000 bedrooms.

• Drive revenue across corporate, M&E, and group segments in line with hotel strategy and budget
• Proactively source and convert new business opportunities from the local, domestic and international markets.
• Strengthen and grow existing client relationships to maximise account potential
• Deliver against weekly activity targets (calls, meetings, leads)
• Monitor and respond to competitor activity using tools like Agency360
• Collaborate with the Revenue team to ensure rate and pricing alignment
• Use Salesforce CRM to manage account data, pipeline, and performance reporting
• Respond to and complete RFPs in a timely, strategic manner
• Represent the hotel at trade shows, industry events, and client meetings
• Work alongside the Group Key Account team to identify cross-property opportunities
• Seek and act on group-wide opportunities to benefit the wider Clermont Hotel Group portfolio

Success Metrics

• Achievement of budgeted revenue across key segments
• Delivery of new business revenue targets
• Activity levels (calls, appointments, leads)
• Compliance and timeliness of RFP submissions
• Contribution to market share performance (via Agency360)

What we look for

• Minimum 2 years’ experience in hotel or venue sales, ideally in the London market
• Proven success in both bedroom and conference & event sales
• Confident in building new relationships and managing key accounts
• Commercially minded with strong analytical and negotiation skills
• Results-focused with a consistent track record of hitting targets
• Able to work collaboratively across departments and hotel teams
• Adaptable to shifting markets and able to think creatively to uncover new business
• Strong presentation and communication skills

What's in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!