Opened in May 2025, The Standard, Brussels is the brand’s third European property.
Located in the city’s North Quarter, the hotel brings The Standard’s signature blend of design, culture, and vibrant social energy to Belgium.

With 180 rooms and 20 residences, the newly built property features a variety of spaces designed to host both daytime and nighttime experiences. A ground‑floor greenhouse connects guests and locals to the lobby lounge, restaurant, and terrace, while The Rooftop offers its own restaurant, bar, and garden — set to become a key destination in the neighbourhood. Throughout the building, additional public and private spaces accommodate a wide range of events.

The Standard, Brussels welcomes a new generation of creative, dynamic guests, perfectly aligned with the brand’s spirit. Here, The Standard’s signature mix — playful, sophisticated, and unexpected hospitality — finds its roots in the local culture.

At The Standard, nothing is ever standard.

Founded in 1999, the brand is known for pushing aesthetic boundaries, challenging conventions, engaging with local communities, creating inclusive environments for our teams, and delivering unforgettable experiences for our guests.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Front Office Manager who will embody our ‘Anything but Standard’.

Your role

As the Front Office Manager for The Standard, Brussels you will work in partnership with the General Manager and Leadership team you will oversee and manage all aspects of our Front Office operations team; consisting of Front Desk, Duty Managers, Night team, Concierge, Bell & Door, PBX and our Guest Experience teams to create a seamless arrival and departure experience (as well as everything between) for our guests.

You’ll also oversee and be directly responsible for quality and service across the rooms division, ensuring the team are fully trained throughout the full guest journey and our service standards. You’ll have a meticulous eye for detail and work in partnership with the Executive Housekeeper to oversee all accommodation services on the day, making sure room allocations, VIPs and guest requests are arranged, and our Guest Accommodation and public areas are presented and staged correctly to welcome guests.

With 200 guest rooms and residences, you will ensure that all FF&E and operating supplies are maintained, monitored and replaced when needed to guarantee a consistent guest experience. You will oversee the recruitment, onboarding and continuous training of the Front Office team to support the smooth running of the operation.

As a natural team leader, you remain calm during challenging situations whether it involves guest complaints, scheduling issues or staff members. No two days are ever the same, and you will need to be flexible to adapt to changing situations whenever they arise, be it a busy day, coordinating any maintenance issues with the property team, dealing with an emergency situation or supporting other areas of the hotel when issues arise.

Your keen eye for details means that you never miss a thing, and your presence within the operation will ensure that our property is maintained meticulously and each area staged to optimise our guest experience meticulously. In addition to overseeing your team and service delivery, there are a number of additional management duties you will undertake.

This is not a ‘Standard’ Front Office Manager role so you will need to have serious stamina and passion, be highly social, upbeat, and friendly; confident and handle pressure well; thrive in a high-volume, high-energy environment and able to work equally well both independently and as part of a wider senior management team.

Do you have what it takes to be our Front Office Manager at The Standard, Brussels....

A minimum of 3+ years’ experience as a Front Office Manager or Reception Manager gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in Brussels is essential for this role

In addition to this, you may also have…

• A sold understanding of all Hotel and Front Office operations and the creation of operating procedures
• Previous experience of implementing a PMS (ideally Opera)
• A solid understanding of the Brussels Hotel market, local business requirements and understanding of the local labour market
• A background in a large Hotel +200 bedrooms
• Have previously led and managed a large team
• Have good understanding of budgets and forecasting with excellence commercial acumen
• Experience across a range of senior management disciplines, with exceptional attention to detail and the ability to work on multiple projects simultaneously
• Experience of using Opera / Opera Cloud PMS and Knowcross is preferred with strong Administration and IT and Excel skills
• Fluency in French and/or Dutch in addition to English is preferred for this role
• You will need to have a flexible approach to working hours, including occasional late finishes and weekends, to support the needs of the operation.

If you think you have what it takes to be our Front Office Manager at The Standard, Brussels, we’d love to hear from you!

All applicants must be eligible to live and work in the European Union. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include
• CDI - Contrat à Durée Indéterminée
• 20 Days Holiday + Public Holidays
• Meals on Duty
• Worldwide Travel Discounts via The Standard Advantage platform & Hyatt Hotels
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts of 50%
• Recruitment Referral scheme
• Local Transport benefit
• Eco-vouchers
• Social Committee with regular monthly social activities