Opened in May 2025, The Standard, Brussels brings 180 rooms, a rooftop garden, and a greenhouse‑style lobby to the city’s Northern Quarter. Designed as a hub for culture and connection, the hotel blends contemporary hospitality with the brand’s signature edge. Throughout the building, a collection of public and private event spaces hosts a steady rhythm of gatherings, collaborations, and cultural moments. Since 1999, The Standard has focused on thoughtful design, community, and experiences that feel anything but standard.

We’re looking for engaged, curious trainees ready for a minimum 3‑month school internship in an environment that values creativity and individuality. If you’re ready to learn, contribute, and be part of a team shaping a new chapter for The Standard in Brussels, we’d love to meet you. Bring your perspective, your energy, and your ambition — the rest; we’ll build together.

SUMMARY OF INTERNSHIP:

Welcome guests, support them throughout their stay, and learn the full spectrum of front‑office operations.

MAIN TASKS AND RESPONSIBILITIES:

• Greet our guests, resolve minor issues
• Handle check‑ins and check‑outs for individual guests and groups.
• Enter and process information (e.g. billing) in the computer.
• Respond to guest requests and ensure proper follow‑up.
• Guide guests to their rooms or direct them to relevant staff members when needed.
• Explain and demonstrate the use of hotel facilities and in‑room equipment.
• Store and manage guest luggage safely.
• Watch out for people traffic.
• Enter call requests into the BPX system, to ensure timely service.
• Answer phones and relay messages to guests and staff.
• Deliver mail, parcels and messages when required.
• Communicate and coordinate with Front Desk, Technical Service, and housekeeping departments.

SKILLS:

We are looking for someone ...

• Comfortable working with Office and web‑based tools
• Organized, reliable, and detail‑oriented.
• Strong listening and communication skills; supportive and guest‑focused.
• Open‑minded and adaptable
• Curious and engaged, with a genuine interest in hospitality.
• Ability to multitask and remain calm in a fast‑paced environment.
• Team‑oriented and comfortable collaborating with multiple departments.
• Professional presentation and attitude.
• Languages: French & English (additional languages are a plus).

BENEFITS INCLUDE:

• Daily lunch at the staff canteen
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• Food & Beverages Discounts of 25%
• Social Committee with regular monthly social activities

We are looking forward to meeting motivated candidates who want to learn, contribute, and play a meaningful role within our team. If you are interested, we would be delighted to receive your application.