Category Manager - Non Food

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.

Job Description

We are looking for a Category Manager – Non-Food to take ownership of non-food operational expenditure across the Splendid Hospitality Group.

In this role, you’ll oversee a diverse range of non-food categories, including Housekeeping, Laundry, and Waste Management, ensuring best value and service across all our sites.

Working closely with the Director of Procurement, you will develop and deliver procurement strategies that optimise purchasing processes, strengthen supplier relationships, and drive efficiency across the group.

What We Offer

We want our Family Members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people within our corporate and hotel teams, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• Free Parking
• Apprenticeship programmes available
• Learning and Development Opportunities available through our Leadership Development Programmes
• Heavily discounted hotel stays and food & beverage discounts at all our properties
• 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services physical wellbeing & financial aid.
• Life Assurance
• 33 holiday days
• Automatic Enrolment into a workplace pension scheme

About Us

Splendid Hospitality is one of the UK’s most successful and fastest-growing hospitality groups. Our diverse and dynamic portfolio spans hotels, restaurants, and care homes across the country—from London to Edinburgh, Bristol to York.

We are proud to own and operate a collection of well-known brands and distinctive properties, including:

• The award-winning 5-star Hilton London Bankside
• The luxurious Grand Hotel in York
• The UK’s first Four Points Flex by Sheraton (Marriott), newly developed in London Euston
• Nine IHG hotels, including Holiday Inn Brentford Lock and boutique Hotel Indigos in Edinburgh and York
• Six Accor properties across the UK

Beyond hotels, we also operate 38 KFC restaurants across the Midlands and North East, and three care homes in Sussex—demonstrating our unique breadth across the hospitality and care sectors.

Driven by entrepreneurial spirit and a passion for service, we continue to grow and evolve, creating exceptional experiences for our guests, teams, and partners.

Role in our Family

As Category Manager – Non-Food, you’ll play a key role in optimising procurement across Splendid Hospitality Group. Your responsibilities will include:

• Category Strategy: Analyse market trends, supplier performance, and business needs to develop strategies that drive cost savings, enhance supplier relationships, and ensure quality.
• Supplier Management: Source and assess vendors, negotiate contracts, and proactively manage supplier performance.
• Cost Control: Deliver cost-saving initiatives through data analysis and process improvements.
• Risk Mitigation: Monitor and address risks related to supply chain disruptions, compliance, and market changes.
• Contract Management: Oversee the full contract lifecycle for facilities spend, including compliance, renewals, and terminations.
• Capex Oversight: Support and manage elements of the Capex process, ensuring accurate planning and tracking of capital spend.
• Cross-Functional Collaboration: Work closely with internal teams to ensure procurement aligns with business needs.
• Market Intelligence: Stay ahead of industry trends and supplier developments to inform strategy.
• Performance Tracking: Monitor KPIs to assess procurement effectiveness and identify opportunities for continuous improvement.

About You

We’re looking for someone with:

• Degree-level education and a minimum of 3 years’ procurement experience, ideally within the hospitality sector.
• Proficiency in procurement platforms (ideally Procure Wizard and Access Maintain).
• Strong analytical skills with the ability to interpret data, financials, and market trends to drive cost savings.
• Proven ability to plan and manage procurement projects, delivering on time and within budget.
• Skilled in developing sourcing strategies and negotiating effectively with suppliers.
• Excellent communication skills, with the ability to collaborate across teams and stakeholders.
• Experience identifying and mitigating procurement risks, including supply chain and compliance issues.

Personal Attributes

• Proactive, results-driven, and accountable, with a strong sense of ownership.
• Analytical and detail-oriented, with sound judgement and problem-solving skills.
• Professional, trustworthy, and committed to integrity in all interactions.
• Organised and efficient, able to manage multiple priorities in a fast-paced environment.
• A natural collaborator, confident working both independently and as part of a team.

What Happens Next

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.
The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.