Children & Family Activities Manager

The Ickworth Hotel, nestled in the picturesque surroundings of Bury St Edmunds, Suffolk, is a beautiful retreat that offers an unparalleled family experience for our guests. Set within 1,800 acres of stunning National Trust parkland, The Ickworth Hotel combines heritage and modern elegance, and is known for its exceptional service, and brilliant family activities.

At each of our properties we have a dedicated creche for our smallest guests called The Den. The Den team run complimentary supervised sessions in the Den twice a day for babies of 3 months up to children of 8 years old. Our Den team are creating fun play sessions for the children which allow the adults to have some time just for themselves. The Den team also run family activities where families can have fun, engage in a special activity and spend quality time together.
The Ickworth is now seeking a talented and motivated Children and Family Activities Manager to join their lovely Den team. If you are passionate about planning and delivering fun and stimulating activities for children and families, this is an exciting opportunity lead your own team and contribute to the success of a luxury hotel known for its welcoming family culture.

This a permanent role, at 40 hours per week over 5 days (including weekends on a rota basis), with an annual salary of £29,000 plus generous service charge and a brilliant benefit package.

As Children and Family Activities Manager your core purpose will be:

- Lead a dedicated and passionate team: Supported by the Deputy Children and Family Activities Manager, you will lead, train and inspire a team of childcare professionals, developing your teams confidence and skills in childcare as well as departmental administration.

-Greet and connect with parents, helping create a welcoming atmosphere, resolving any issues quickly and give confidence in the quality of our childcare.

- Manage and adhere to your departmental budget and ensure that your departmental payroll costs are in line with the hotel budget

- Develop and deliver an exciting family activity programme: you will design, prepare, organise and help deliver a fun and creative activity programme for families. You will utilise the Ickworth estate working alongside other heads of department to create engaging experiences and long lasting, unique memories for families, including using the seasons and special theme days throughout the year.

- Supervise our daily childcare sessions: for babies from 3 months up to 8 year old children in your care, providing fun, stimulating, interactive and safe play and activities, tailored to children’s age and interests, following Ofsted requirements on the Voluntary Register and LFH standards.

To succeed in this role, we are looking for someone who has:

• Previous experience working within a childcare setting, with experience working with babies to primary school age children
• Minimum of 2 years supervisory experience in childcare or similar related setting
• Accredited childcare/playwork qualification Level 2 is essential, Level 3 would be preferable.
• Creativity and passion for childcare is essential
• Experience working with Ofsted is desirable but not essential
• Paediatric First aid qualification is desirable but not essential

 

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

 

Who are LFH?

Part of the Luxury Family Hotel Group, The Ickworth Hotel is a country house hotel based within a 1800 acre national trust property in Bury St Edmunds. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.