Spa Therapist

About Us: Woolley Grange, part of Luxury Family Hotels, reopens mid-October after a beautiful refurbishment. Join our team and help shape the next chapter of this much-loved Wiltshire retreat.

The Role: We are currently seeking a passionate and skilled Spa Therapist to join our lovely team. From welcoming families with genuine warmth to ensuring every spa experience is delightful, you'll embody our commitment to exceptional service. With a focus on teamwork, attention to detail, and a passion for excellence, you'll contribute to the magic that makes Woolley Grange a beloved destination for families seeking fun and relaxation.

This is a permanent position, at 40 hours per week to include some weekends, with an annual salary of £28,621 plus generous service charge.

Responsibilities:

• Guest Interaction: You will ensure all guests are welcomed to the Spa in the LFH way, discuss all options available to them, and tailor offerings to their needs.
• Performing Treatments: You will perform treatments within the brand guidelines and provide a relaxing and comfortable experience for all guests. You will use your knowledge to make sure guests are fully educated on the treatment they will receive and offer appropriate adaptations at the guests request, ensuring a memorable spa experience.
• Promoting our products: You will promote and sell our treatments and large range of products available whilst ensuring that your recommendations are suitable to the guest
• Collaborating with other spa team members to create a harmonious and efficient working environment.

To succeed in this role, we are looking for someone who has:

• Previous experience as a Spa Therapist within either a destination Spa or within a Hotel Spa
• Spa UK Qualified to NVQ level 3 or ITEC, CIBTAC, CIDESCO (or equivalent in beauty treatments and massage).
• Ishga training will be provided, but previous experience of Ishga is highly desirable.
• Passion for Spa and Wellness, you will love to bring your knowledge and experience to the guests.
• High level of attention to detail, you will be knowledgeable about health and safety procedures and take care to ensure you are providing a safe environment for guests.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Woolley Grange is about to begin an exciting new chapter. Set in the heart of beautiful Wiltshire, this much-loved Jacobean manor is currently undergoing an extensive refurbishment—thoughtfully designed to celebrate its heritage while introducing a refreshed, welcoming charm. Reopening in mid-October, Woolley Grange will continue to be a proud part of the Luxury Family Hotels collection, known for creating exceptional experiences for every member of the family. As we get ready to open our doors once more, we’re looking for passionate, dedicated individuals to join us at this special moment and help shape the future of one of Wiltshire’s most unique family hotels.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.