Spa Cleaning Attendant

At Moonfleet Manor Hotel, we pride ourselves on being more than just a hotel – we're a family-focused destination where cherished memories are made. As Spa Attendant you’ll play a pivotal role in creating unforgettable experiences for our guests, big and small! From welcoming families with genuine warmth to ensuring every spa experience is delightful, you'll embody our commitment to exceptional service. With a focus on teamwork, attention to detail, and a passion for excellence, you'll contribute to the magic that makes Moonfleet Manor Hotel a beloved destination for families seeking fun and relaxation.

This is a permanent full-time position at 40 hours per week, days and hours can be flexible, but will include some evenings and weekends. This role will be paid at the hourly rate of £11.55, plus generous service charge.

Role Overview:

As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organized, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience.

Responsibilities:

• Welcoming Guests: Be a friendly face that greets guests while using the leisure facilities and assist clients with queries or questions.
• Maintaining Cleanliness: Ensure the pool, changing rooms, treatment rooms and relaxation lounge are kept clean and tidy. Refill amenities such as towels, robes, slippers, shampoo, soap, and lotion, and conduct regular inspections to ensure the spa is spotless.
• Team Collaboration: Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly. Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).

• Attention to Detail: You notice the smallest speck of dust and take pride in maintaining a pristine environment.
• Customer Service Skills: Friendly, approachable, and eager to make guests feel comfortable.
• Organisational Skills: Keep things orderly and efficient.
• Flexibility: Willing to adapt to changing needs and work collaboratively.
• Physical Stamina: The role involves standing, walking, and lifting.

 

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

 

Who are LFH?

Part of the Luxury Family Hotel Group, Moonfleet Manor Hotel is set overlooking the incredible Jurassic coastline offering our guests the perfect location for a coastal family getaway. 2023 has brought with it completion of a full renovation of our bedrooms making them extra special for our guests. We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.