Hotel Manager

We are seeking an experienced and accomplished Hotel Manager at The Westbury hotel, Dublin. The ideal candidate will be a strong leader with a proven track record of delivering outstanding guest experiences, driving operational performance, and achieving financial success — all while upholding the highest standards of hospitality. A member of the prestigious Leading Hotels of the World and voted No.1 Hotel in Ireland by Conde Nast Readers’ Choice Awards & Travel & Leisure’s No.1 Hotel in Dublin. Renowned for its warm hospitality, The Westbury occupies a prime position in the heart of metropolitan Dublin.

 

Responsibilities:

• Lead all daily operations, ensuring every department delivers exceptional service and maintains brand standards.
• Develop and execute strategies that enhance guest satisfaction and drive business growth in Rooms and Food & Beverage outlets.
• Manage and mentor a skilled team, overseeing recruitment, training, scheduling, and performance management.
• Maintain cost control measures across all departments while ensuring quality and service excellence.
• Ensure compliance with health, safety, and regulatory standards throughout the hotel.
• Handle guest feedback and complaints professionally and promptly to uphold the hotel’s reputation.
• Monitor KPIs, budgets, and financial performance, driving profitability and operational efficiency.
• Collaborate with senior leadership on capital projects, refurbishments, and ongoing improvements.
• Foster strong relationships with guests, clients, suppliers, partners, and stakeholders to enhance operational success.

 

Candidate Profile:

• Proven leadership experience in a senior management role within luxury hotel operations.
• In-depth knowledge of Rooms Division and Food & Beverage
• Demonstrated ability to inspire, develop, and lead high-performing teams.
• Strong problem-solving skills with a proactive, results-driven approach.
• Commitment to exceptional guest service aligned with Forbes Five-Star and Leading Hotels of the World standards.
• Excellent communication and interpersonal skills, with an ability to work collaboratively with stakeholders.
• A People person, with empathy and humility in abundance, who is passionate about creating exceptional workplaces for their colleagues

This is a unique opportunity to lead an iconic luxury hotel with a global reputation for excellence. At The Westbury, you will work alongside passionate professionals, driving innovation and quality in every aspect of the guest experience. If you are ready to bring your expertise and leadership to a world-class hotel, we invite you to apply.

The perks of working at The Westbury Hotel:

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.