Reservation Agent

Role responsibilities

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect.

As a Reservations Agent you will be ambassador for the Bristol Hotel and you will be passionate about delivering world class service to our guests and will be responsible for handling reservations and bookings.

The ideal candidate will have experience in a similar role and excellent communication skills.

The Perks of working for The Bristol Hotel:

• Free car park
• Holiday allowance increasing with length of service up to 25 days
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Life Insurance and Company Pension
• Complimentary uniform and dry cleaning
• One paid volunteering day per year
• Free access to the Employee Assistance Programme
• Hotel Incentives and rewards
• Staff summer parties, Christmas parties and regular team get togethers
• Refer a Friend bonus scheme

The Bristol, Bristol

The Bristol enjoys an unbeatable waterfront location in the heart of one of the UK's most exciting cities. Blending a modernist façade with an interior where warm contemporary design pervades, The Bristol is all at once a wonderful leisure and business destination with its lively harbourside position offering lively local ambience. Our team care about sustainability and wellbeing and put these into practice with our values and the way we work.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.