Restaurant General Manager

Are you a dynamic leader passionate about delivering exceptional dining experiences? Our prestigious hotel is seeking an experienced General Manager to oversee all operations of the Pembroke Restaurant, including the restaurant, bar, patio, and in-room dining services.

Position Overview:
As the General Manager, you will lead a dedicated team to maximize revenue and guest satisfaction by maintaining the highest standards of food, beverage, and service quality. You will be pivotal in driving business growth, ensuring compliance with regulations, and fostering a positive, results-oriented work environment.

Key Responsibilities:

• Manage daily operations of Pembroke Restaurant and associated food & beverage outlets.
• Recruit, train, supervise, and mentor restaurant staff; cultivate talent within the team.
• Organize pre-shift and departmental meetings to communicate specials, events, and guest feedback.
• Set and monitor weekly sales and performance goals, motivating the team to achieve targets.
• Maintain optimal inventory levels, equipment functionality, and strict cost controls.
• Collaborate with Executive Chef and Director of F&B to develop seasonal, trend-forward menus.
• Oversee cleanliness, sanitation, vendor relations, and staff grooming and uniform standards.
• Prioritize guest satisfaction by responding promptly and professionally to feedback.
• Ensure compliance with all liquor laws and food safety regulations.

Qualifications & Skills:

• Proven experience managing high-volume food & beverage operations.
• Strong knowledge of food service standards, guest relations, and compliance requirements.
• Demonstrated ability to lead, train, and develop service teams.
• Excellent communication skills with fluency in English (written and spoken).
• Ability to problem-solve, handle guest concerns with empathy, and provide constructive solutions.
• Physical capability to stand for extended periods and handle items up to 50 pounds during service.

The Perks of working for The Dupont Circle Hotel:

• Free meals on duty as well as breakfast to get you started and all-day tea and coffee for the caffeine lovers
• Great location with easy access to the Metro and commuter benefits
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Staff summer parties, Christmas parties and regular team get togethers
• Wellness Perks and a free employee assistance program
• Plus more …

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.