Brigadiers - Senior Reception Manager

Senior Reception Manager - Brigadiers

Salary - Up to £60,000 pa

Schedule - Full Time

Experience - Previous experience in a high-volume, premium Restaurant

Brigadiers are seeking a Senior Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group.

The Restaurant

Inspired by the legendary army mess bars of India, Brigadiers is a high-energy restaurant and bar built around bold food, great drinks and good company. With multiple dining spaces — including a terrace, private dining and a pool room — we show live sport on demand, creating a place where teams and guests connect, eat, drink, and stay longer than planned.
Our kitchens celebrate Indian barbecue in all its forms, from tandoors and charcoal grills, to rotisseries, wood ovens, and traditional smokers, matched with ice-cold beers, serious whiskies, wines and cocktails.
We’re fast-paced, social, and proudly people-led. If you thrive in lively rooms, lead from the floor and want to build something memorable with a like-minded team, Brigadiers is the place to do it.

The Position

We're looking for an experienced Senior Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

  • Proven experience as a Reception Manager or Head Host in a premium or high-volume London restaurant
  • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits
  • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow
  • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy
  • Oversee VIPs, regulars, and special requests with discretion and attention to detail
  • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently
  • Maintain a strong presence on reception during peak service periods
  • Optimise table allocation to support revenue and smooth operations
  • Monitor booking trends and adjust strategies accordingly
  • Coordinate large parties, private dining bookings, and special events
  • Full proficiency in SevenRooms

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Monthly JKS Dining Out Allowance
  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership
  • Company tech scheme

Look After Yourself

  • Discounted Gym Membership
  • Wagestream – stream your pay earlier
  • Company Donations for your involvement with Charities
  • Cycle to work Scheme
  • Employee Assistance Program
  • Enhanced Maternity/Paternity Leave
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package - Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle’s, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.


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