The Brand

Awarded a Michelin Bib Gourmand across three locations, Berenjak is an exciting group of Persian restaurants with four locations in the UK (Mayfair, Soho, Borough Market and Soho Farmhouse) and seven internationally across the UAE, Qatar, Saudi Arabia and New York.

The Position

Initially on a fixed term contract of 6 months. We are seeking an experienced and highly organised Operations Assistant / Restaurant Administrator to support our operations team and restaurants across the group. This is a varied and fast-paced role that combines administration, operational support, guest relations and training coordination responsibilities.

The successful candidate will play a key role in ensuring the smooth day-to-day running of our restaurants by supporting managers, maintaining operational systems, coordinating communications, and assisting with projects and events. Previous experience within a hospitality, restaurant, or operations environment is essential.

Main duties will include:

- Assist the operations team with day-to-day administration and project coordination.
- Organise and maintain documentation across Dropbox, SharePoint, Notion, and other company platforms.
- Support the operations team with ad hoc projects and administrative duties.
- Manage and respond to email enquiries relating to reservations, events, and general guest requests.
- Ensure all guest communications are handled confidently, professionally, and in line with company standards.
- Liaise closely with restaurant teams to communicate guest information and special requirements.
- Support the upkeep of training materials
- Assist with new starter inductions, onboarding processes, and employee records
- Help organise staff events, training sessions, and team celebrations.

The ideal candidate will have:

- Previous experience in an Operations Assistant, Restaurant Administrator, Executive Assistant, or similar hospitality administration role.
- Experience using AI-powered tools and design platforms.
- Strong understanding of restaurant operations and hospitality environments.
- Excellent customer service and communication skills.
- Extensive knowledge of SevenRooms and restaurant reservation procedures.
- Proficiency in Microsoft Office applications.
- Strong organisational and time-management skills with excellent attention to detail.
- The ability to manage multiple priorities in a fast-paced environment.
- A professional, friendly, and proactive approach.
- Confidence liaising with guests, suppliers, contractors, and senior management.

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

• We’re closed on Sundays – that’s always a set day off!
• 50% off dining across JKS Restaurants
• 3 month celebration meal
• Trade price wine from our suppliers
• Code App Membership
• Wagestream – stream your pay earlier
• Company Donations for your involvement with Charities
• Employee Assistance Program
• Access to Financial Advice
• WSET wine and spirits courses
• A personalised learning & development plan to develop your skills and knowledge
• Career progression with a fast-growing, critically acclaimed restaurant group.
• Employee referral scheme – paying up to £600 per referral
• Team parties & long service awards
• Wedding gift & new born care package
• Access to 24/7 GP for you and your family
• Discounted Gym Membership

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi,

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.