Spa Manager

Salary package up to £45,000 per annum

This is a unique opportunity to join the team at the beautiful Bowood Hotel, Spa and Golf Resort as Spa Manager. We are looking for a highly experienced Spa Manager to take full accountability for running our Spa and treatment rooms. 

As well as the beautiful infinity pool and glass fronted gym, Bowood spa offers a fabulous relaxation room, crystal steam room, rock sauna and aromatherapy showers, as well as a range of beauty treatments, day spa packages and membership. 

Taking complete commercial accountability for the Spa, you will inspire and lead a team of Therapists and Fitness Instructors to maximise profit through delivering personalised treatments and deliver and build on our exemplary customer service above and beyond expectation.

You will decide how best to implement a business strategy to grow the Spa, whilst taking full accountability for sales, P&L, staff development, product and health & safety. It's a high profile role, and as an excellent communicator and relationship builder, you will work with the General Manager, HR and Marketing teams to create customer led strategies which increase revenue, membership and develop and secure talent within your team.

You will need to have knowledge and experience of working with luxury beauty products and know the importance of driving sales with a commercial and people led focus. You will be creative, and innovative in building strategy, and have an excellent understanding of the beauty & spa industry and current trends relating to luxury treatments.

You should hold a Level 3 Beauty Therapy qualification.

If you have a reputation built on impeccable customer service and sales generation, a passion for beauty and commercial experience mixed with managing a large team of Therapists and Fitness Instructors, we would love to hear from you.

• Enhanced holiday entitlement (33 days including Bank Holidays)
• Uniform provided
• Meals whilst on duty
• Pension
• Free on-site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• Discounted spa treatments and 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.