Bar Supervisor
Darlington
Contract: Permanent
Salary: 30,000
About Us
Set within a 375-acre estate on the banks of the River Tees, Rockliffe is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities.
Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence.
Bar Supervisor
Location: Rockliffe, Darlington
Salary: £30,000 per annum
Hours: Fulltime – 40 hours per week, including weekends
Reporting to: Bar Manager
Responsible for: Bartenders, Barbacks and Bar Support Staff (during allocated shifts)
Job Purpose:
We’re looking for an experienced Bar Supervisor to support the management team in delivering exceptional, high-energy bar service during evening operations. This role is hands-on and service-led, with responsibility for supervising the bar during shifts and supporting the team to deliver fast, polished, and engaging guest experiences.
Key responsibilities of the Bar Supervisor:
- Supervise bar operations during evening service periods
- Ensure the bar is fully prepared, well organised, and service-ready
- Support smooth service flow during peak periods
- Ensure correct use of POS, tills, and payment procedures
- Communicate effectively with floor and cocktail service teams
- Supervise bartenders and bar support staff during service
- Allocate duties clearly to meet service and volume demands
- Lead by example in pace, professionalism, and service standards
- Support new team members through on-the-job guidance
- Maintain strong communication behind the bar
- Deliver confident, engaging, and professional bar service
- Maintain a visible presence behind the bar, interacting with guests
- Manage guest feedback calmly and positively
- Ensure the bar area remains clean, organised, and welcoming
- Uphold licensing laws and responsible alcohol service
- Maintain a clean, safe, and well-organised bar environment
- Handle all information responsibly and confidentially
About Us:
Set within a 375-acre estate on the banks of the River Tees, Rockliffe is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities.
Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence.
Why join?
To be part of an exceptional team within a premium hospitality environment during an exciting period of transformation and growth.
Benefits:
- A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months)
- Pension Scheme (Aegon)
- Hospitality Rewards Scheme
- Life Assurance (Legal & General)
- Selected Discounts Across the Resort
- Enhanced Annual Leave for Long Service
- Annual Leave – 20 Days plus Bank Holidays
- Employee Assistance Programme (Hospitality Action)
- Staff Meals
- Uniform Laundry Service
“Our success is dependent on every single individual in our team”
Why Join?
To be part of a fantastic team within a premium hospitality environment during an exciting period of transformation and growth.
Benefits:
- A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months)
- Pension Scheme (Aegon)
- Hospitality Rewards Scheme
- Life Assurance (Legal & General)
- Selected Discounts Across the Resort
- Enhanced Annual Leave for Long Service
- Annual Leave – 20 Days plus Bank Holidays
- Employee Assistance Programme (Hospitality Action)
- Staff Meals
- Uniform Laundry Service
“Our success is dependent on every single individual in our team”
